Soundings
Our Perspectives and Insights
Never Get Good at Diving Catches, Even with AI
Buyers pay for predictable results. AI's answers vary, its work can drift, and its saves escape continuous improvement. Here's how to fix that.
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Your AI Meeting Notes Are Making Decisions Nobody Made
AI meeting notes nobody reads become decisions nobody made. How to spot the signs, the costs, and three fixes that don’t mean reading everything.
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Frankenstein’s AI Agent: What Changes When You Swap the Parts
Swap an AI agent's model, tools or memory and is it the same agent? Six AI agent components, what each swap changes, and how to test it.
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How to Measure AI Trust: Whose Name Is on the Keys?
Most companies measure AI trust with a survey. Measure it by the keys you hand your AI, what you can undo, and whose name is on each one.
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